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Complaints & compliments

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Compliments tell others, complaints to us.

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    To login use the complaint form. We rather have written complaints because your complaint is recorded and we will certainly respond to it.

    When making the complaint please follow these guidelines:

    • When the unpleasant event occurred?
    • With whom did you experience unpleasant experience?
    • What happened?

    In case you have general complaint, comments, ideas ... also use this form. Thank your for your response!


    Metro 1 d.o.o.
    Litijska cesta 16, 1000 Ljubljana
    Phone: + 386 41 240 200
    Free Call: 080 11 90